Effective Date: [2025-07-14]
Sloshr LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
1. Information We Collect
Personal Information
Name, email address, phone number
Home and business addresses
Payment information (processed securely through our wallet system)
Profile information and preferences
Service-Related Information
Service requests and booking details
Cleaning and laundry preferences
Service provider ratings and feedback
Order history and transaction records
Device and Usage Information
Device identifiers and IP addresses
App usage patterns and preferences
Location data (with your consent)
Push notification tokens
Automatically Collected Information
Log files and analytics data
Crash reports and performance metrics
Communication preferences
2. How We Use Your Information
We use the collected information to:
Provide and maintain our laundry and cleaning services
Process payments and manage your wallet
Schedule and coordinate service appointments
Send service updates and notifications
Improve our app functionality and user experience
Provide customer support and resolve issues
Ensure service quality and safety
Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
Service Providers: Professional cleaners and laundry service providers
Payment Processors: Secure payment processing partners
Analytics Providers: To improve our services (anonymized data)
Legal Authorities: When required by law or to protect rights
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your information:
Encryption of sensitive data
Secure payment processing
Regular security assessments
Access controls and authentication
Secure data transmission
5. Location Services
Our app may request location access to:
Provide accurate service delivery
Show nearby service providers
Enable location-based features
You can control location permissions in your device settings.
6. Push Notifications
We send push notifications for:
Service updates and confirmations
Payment confirmations
Promotional offers (with your consent)
Important app updates
You can manage notification preferences in the app settings.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
8. Your Rights and Choices
You have the right to:
Access and update your personal information
Delete your account and associated data
Opt-out of marketing communications
Control notification preferences
Request data portability
Lodge complaints with supervisory authorities
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app or email.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Sloshr LLC
Email: privacy@sloshr.com
Address: 2662 LPGA BLVD, Daytona Beach, 32124, FL
Phone: 240.861.7224
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.
14. GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Contact us to exercise your GDPR rights.